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A power generation plant had a vibration event on their 600 MW steam turbine generator. The plant Maintenance
Manager was called at home in the middle of the night to respond to the event. The plant had established a
Remote Diagnostics Coverage contract with Bently Nevada, and the Maintenance Manager called his Bently Nevada
representative prior to leaving his house to initiate the remote diagnostics coverage. A Bently Nevada Machinery
Diagnostic Services engineer logged onto the plant’s Bently Nevada software, identified the source of the problem,
and provided recommendations to the Maintenance Manager on his cell phone as he was entering the plant.
This allowed the Maintenance Manager to immediately initiate corrective actions and get the unit back on line.
The Maintenance Manager estimates that a minimum of eight hours of down time was saved by
having this service available.
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