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Many customers have asked us whether the 3300 Monitoring System is an “obsolete” product. Our response is that while the
3500 System is recommended for all new installations and represents increased functionality and value, the 3300 product line remains fully supported, even as it passes its sixteenth
birthday. Why? Very simply, 3300 remains a viable, reliable machinery protection system with worldwide acceptance. Globally, 3300 monitoring
systems number in the tens of thousands, and we have a strong commitment to support our customers rather than institute a forced obsolescence program.
Both our customers, and Bently Nevada, believe that installed 3300 systems continue to be fit-for-service and there is no compelling reason to upgrade these
systems unless the functionality of one of our newer monitoring systems, such as 1701 or 3500 is required.
In order to help our customers continue to realize high value from their installed 3300 systems, we have introduced the 3300/02 TDe System Monitor,
allowing 3300 systems to more easily connect to System 1® software. Certainly, in some cases, we are unable to support
older products because the electronic components are no longer obtainable from our suppliers. However, in these instances, we plan ahead and communicate
with our customers well in advance, generally providing five or more years of advance notification regarding “retirement” of a product line.
We thank you for your overwhelming confidence in the 3300 product line over the years, as evidenced by its exceptionally large installed base. We will continue
to stand behind these systems with the service and support you have come to expect from Bently Nevada, continuing our heritage of taking excellent care of
our customers.
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